TotaliTea
TotaliTea presentation
TotaliTea has been Calgary’s trusted source for premium loose-leaf tea and organic matcha since 2002. As an independent, family-operated tea boutique, this local business brings over two decades of expertise to tea lovers at both Calgary Farmers’ Market locations.
A Family Legacy of Quality
Owner Shelley built TotaliTea from the ground up with a clear vision: to inspire and educate people about the health benefits and pure pleasure of high-quality loose-leaf tea. Every aspect of the business reflects this hands-on approach—from curating the finest teas to hand-blending unique flavors with premium ingredients, all packaging and labeling happens right in Calgary.
Family remains at the heart of operations. Shelley’s children have worked alongside her in both the storefront and warehouse, while nieces, nephews, and family friends contribute to the team. This genuine family atmosphere creates a welcoming experience that customers notice immediately.
What Makes TotaliTea Different
The selection speaks for itself: over 200 loose-leaf teas and unique blends, plus 14 flavored organic Grade A matcha varieties in options like strawberry, peach, and pineapple. Each matcha pouch delivers 40 servings of versatile, health-focused energy.
Beyond tea, TotaliTea offers:
- Handmade pottery from local Alberta, Manitoba, and BC artisans
- Custom tea blends tailored to individual preferences
- Specialty coffee beans, including their Mexican Medium Roast
- Tea lattes, cold-brew iced teas, and matcha drinks to go
- Wholesale and co-branding services for businesses
Community Connection
Find TotaliTea at Calgary Farmers’ Market South (Thursday-Sunday, 9am-5pm) and West (Wednesday-Saturday, 9am-7pm; Sunday 9am-5pm). The hashtag #makingteacool captures their approachable philosophy—tea drinking should be fun, accessible, and part of everyday wellness.
With free samples in every order and personalized service that helps customers discover their perfect blend, TotaliTea has built lasting relationships with Calgary’s tea community. Whether you’re a matcha beginner or a seasoned tea enthusiast, this family business offers the expertise, quality, and genuine care that only comes from 20+ years of dedication to the craft.
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Matcha produced by TotaliTea
TotaliTea’s Matcha Collection
TotaliTea offers organic, grade A matcha powders that combine traditional quality with innovative flavors. Their collection features 14 distinct flavors, including classic ceremonial-grade options alongside creative varieties like Strawberry, Peach, and Pineapple.
Health-Focused Benefits
TotaliTea positions their matcha as a health-conscious alternative to coffee, promoting calm energy, immune support, and enhanced cognitive function with significantly less caffeine than traditional coffee. This approach aligns with the growing demand for functional beverages that support wellness.
Signature Matcha Fusion Lattes
The brand’s Matcha Fusion lattes represent their commitment to both flavor innovation and nutritional value. These beverages blend high-quality matcha with real fruit purees, creating unique flavor profiles that maintain the traditional benefits of matcha while appealing to modern taste preferences.
TotaliTea’s matcha selection reflects their broader philosophy of hand-blending premium ingredients and creating custom blends that cater to individual customer preferences. Learn more about their organic matcha flavors.
History of TotaliTea
TotaliTea emerged from the vibrant atmosphere of Calgary’s Farmers’ Market in 2002, establishing itself as a cornerstone of the local tea community. Founded by Shelley Fink, this independent family enterprise has spent over two decades curating exceptional loose-leaf teas and premium matcha for discerning Calgary tea enthusiasts.
The company’s roots run deep in community connection, with Shelley Fink at the helm of operations that extend beyond simple retail. TotaliTea emphasizes hand-blending premium ingredients, creating custom blends that cater to individual customer preferences. This personal touch has become a hallmark of their approach, fostering lasting relationships within the Calgary community.
Family involvement has been integral to TotaliTea’s success story. Shelley’s children have worked alongside her in both store and warehouse operations, while nieces, nephews, and family friends form an important part of the workforce. This multi-generational approach reflects the company’s commitment to maintaining its family-operated character even as it has grown over more than 20 years of operation.
TotaliTea’s matcha expertise has evolved to include organic, grade A powders in both traditional and innovative flavors such as Strawberry, Peach, and Pineapple. The company positions its matcha as a health-conscious alternative to coffee, promoting benefits including calm energy, immune support, and enhanced cognitive function. Their signature Matcha Fusion lattes, which blend matcha with real fruit purees, exemplify this commitment to both flavor innovation and wellness.
The business operates from two locations within Calgary Farmers’ Market, maintaining its connection to the local agricultural community that first welcomed it in 2002. All tea packaging, graphic design, and labeling is completed by hand in Calgary, reinforcing the company’s commitment to local production and quality control.
4 events from TotaliTea's history
January 2002
TotaliTea Founded at Calgary Farmers' Market
Shelley Fink established TotaliTea as an independent, family-operated loose-leaf tea business at Calgary Farmers’ Market, beginning over two decades of serving handcrafted, ethically sourced teas to the Calgary community.
January 2010
Family Workforce Integration
TotaliTea expanded its family-operated model by integrating Shelley’s children into store and warehouse operations, while also employing nieces, nephews, and family friends, establishing a multi-generational workforce that continues today.
January 2015
Matcha Specialization Development
TotaliTea developed its specialized matcha program, offering organic, grade A matcha powders in innovative flavors including Strawberry, Peach, and Pineapple, positioning itself as a health-conscious alternative to traditional coffee offerings.
January 2020
Matcha Fusion Latte Innovation
TotaliTea introduced its signature Matcha Fusion lattes, blending premium matcha with real fruit purees, demonstrating the company’s commitment to flavor innovation while maintaining focus on health and wellness benefits for customers.
Gallery and medias
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Frequent questions
Find below some answers to the most common questions about TotaliTea.
What makes TotaliTea's Matcha Fusion lattes different from regular matcha drinks?
TotaliTea’s Matcha Fusion lattes blend their grade A organic matcha with real fruit purees rather than artificial flavoring. This creates a unique combination that maintains the health benefits of traditional matcha while offering flavors like Strawberry, Peach, and Pineapple. The real fruit purees provide natural sweetness and authentic taste, setting these lattes apart from typical matcha beverages that rely on syrups or powdered flavorings.
Can I get custom tea blends made at TotaliTea's Calgary Farmers' Market location?
Yes, TotaliTea specializes in custom blends and special orders at their Calgary Farmers’ Market locations. Since they focus on hand-blending premium ingredients, Shelley Fink and her family team can create personalized tea blends based on your specific preferences. This service reflects their commitment to individual customer needs and their expertise in tea curation that they’ve developed since 2002.
How many different matcha flavors does TotaliTea offer, and are they all organic?
TotaliTea offers 14 different matcha flavors, all made with grade A organic matcha powder. Their selection includes both classic matcha and inventive flavors such as:
- Strawberry matcha
- Peach matcha
- Pineapple matcha
- Plus 11 additional varieties
All varieties maintain the same grade A organic certification, ensuring consistent quality across their entire matcha line while providing options for different taste preferences.
Why does TotaliTea emphasize that their matcha provides calm energy with less caffeine than coffee?
TotaliTea positions their grade A matcha as a health-conscious alternative that delivers calm energy, immune support, and enhanced cognitive function with lower caffeine content than coffee. This reflects the unique properties of high-quality matcha, which contains L-theanine – an amino acid that promotes relaxation while maintaining alertness. Their emphasis on these benefits aligns with their commitment to wellness and their understanding of matcha’s traditional health properties.
What role does Shelley Fink's family play in TotaliTea's daily operations?
Shelley Fink helms TotaliTea as a true family enterprise, with family members actively involved in both store and warehouse operations. This hands-on family involvement has been central to their success since 2002 and enables their personal approach to customer service. The family operation allows them to maintain quality control over their hand-blending processes and ensures the personal connection with the Calgary community that sets TotaliTea apart from larger commercial tea retailers.
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