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Hello Matcha

Hello Matcha brings authentic Uji matcha from Kyoto to Australia with shade-grown ceremonial and premium grades, carbon-neutral shipping nationwide.

Hello Matcha presentation

Hello Matcha bridges the 800-year tea tradition of Uji, Kyoto with modern Australian lifestyles. Every batch arrives fresh from Japan’s most celebrated tea-growing region, where shade-grown leaves develop the vibrant green color and umami-rich flavor that defines exceptional matcha.

Direct From Uji’s Tea Masters

The brand works exclusively with family-run farms in Uji, where generations of tea masters have perfected cultivation techniques. These partnerships ensure access to ceremonial-grade matcha that meets traditional Japanese standards. Weekly shipments from Kyoto maintain freshness that mass-market alternatives simply cannot match.

Each leaf is hand-picked at peak maturity, then stone-ground using granite mills that preserve delicate nutrients and flavor compounds. This meticulous process produces matcha with higher antioxidant content and smoother taste profiles.

Sustainable Practices Meet Premium Quality

Hello Matcha delivers carbon-neutral shipping across Australia, offsetting emissions from every order. The commitment extends beyond packaging to encompass farming practices that protect soil health and water resources in Kyoto’s tea fields.

Pricing remains accessible at approximately $0.72 per cup—proving that authentic Japanese matcha doesn’t require luxury markups. Free shipping on orders over $40 removes another barrier for customers exploring premium grades.

Product Range and Quality Assurance

The collection spans multiple applications and preferences:

  • Ceremonial Matcha—smooth enough for traditional tea ceremonies and pure whisked preparation
  • Organic Matcha—certified organic for health-conscious consumers
  • Premium Matcha—versatile grade ideal for lattes and culinary applications
  • Hojicha powder and matcha-infused treats for variety

A 30-day money-back guarantee on unused products demonstrates confidence in quality. The brand’s 4.9/5 customer rating reflects consistent delivery on promises, while partnerships with Australian cafes validate professional-grade standards.

Built for the Australian Market

Hello Matcha understands local preferences and logistics challenges. The brand has established reliable distribution networks that prevent the oxidation and flavor degradation common with imported teas. Matcha accessories like bamboo whisks and scoops help newcomers prepare drinks correctly from their first attempt.

This combination of Japanese authenticity and Australian practicality creates an experience that honors tradition while fitting seamlessly into contemporary wellness routines.

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Matcha produced by Hello Matcha

Hello Matcha presents a carefully curated selection of two distinct matcha grades, each designed to deliver authentic Uji quality for different occasions and preferences.

Premium Matcha Collection

Premium Matcha serves as the brand’s versatile everyday option, positioned to deliver genuine Uji quality at an accessible price point. This grade excels in lattes and smoothies, offering a vibrant color and balanced flavor profile that makes it ideal for daily matcha consumption. The Premium grade maintains the essential characteristics of authentic Uji matcha while remaining approachable for regular use.

Ceremonial Grade Matcha represents Hello Matcha’s flagship offering, reserved for purists and special occasions. This premium selection sources exclusively from the revered ichibancha (first flush) harvest, delivering a refined, umami-rich profile with minimal astringency. Customer testimonials consistently highlight its “smooth, non-bitter taste,” suggesting a meticulous selection process that prioritizes delicate flavor nuances and superior quality.

Quality Characteristics

Both grades showcase the hallmarks of authentic Uji matcha production. The ceremonial grade features a silky texture, calming effect, delicate aroma, and deep umami flavor that makes it perfect for traditional preparation or as a smooth matcha latte. The shade-grown cultivation method, known as oishita saibai, elevates chlorophyll and L-theanine levels in both grades, contributing to their vibrant color and the calming properties associated with high-quality matcha.

Hello Matcha’s pricing structure reflects their commitment to accessibility, with products ranging from $25 to $60 AUD, positioning them competitively against established Japanese brands while maintaining quality standards. Learn more about their ceremonial grade.

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History of Hello Matcha

Hello Matcha emerged as a relatively recent entrant to the Australian matcha market, establishing itself as a bridge between the ancient tea traditions of Uji, Kyoto and modern Australian consumers seeking authentic Japanese matcha experiences.

The company was registered as a business in Australia, though the exact founding date and founders’ identities remain carefully guarded, reflecting a brand strategy focused on product excellence rather than personality-driven marketing. This approach aligns with traditional Japanese business philosophy, where the quality of the product speaks louder than individual recognition.

Hello Matcha built its foundation on direct partnerships with Uji tea farms, the legendary region in Kyoto Prefecture that has been producing Japan’s finest matcha for over 800 years. The company’s commitment to authenticity is evident in their exclusive sourcing from these premium leaves, guaranteeing what they describe as a rich, smooth taste in every sip.

The brand’s philosophy centers on making cafe-quality matcha accessible to Australian consumers at approximately $0.72 per cup, significantly undercutting traditional cafe pricing while maintaining the same quality standards used by cafes across Australia. This democratization of premium matcha represents a significant shift in the Australian tea market.

Hello Matcha’s approach to sustainability became a cornerstone of their identity, implementing carbon-neutral shipping and supporting sustainable farming practices in their partner farms. The company established weekly shipments from Kyoto, Japan to ensure maximum freshness, a logistics achievement that speaks to their commitment to quality over convenience.

The brand’s product philosophy revolves around the traditional oishita saibai (shade-growing) method, where tea plants are covered for weeks before harvest to elevate chlorophyll and L-theanine levels. This meticulous process, combined with the use of ichibancha (first flush) leaves for their ceremonial grade, demonstrates their deep respect for centuries-old Japanese tea traditions.

4 events from Hello Matcha's history

January 2020

Hello Matcha Business Registration

Hello Matcha was registered as a business in Australia, marking the beginning of their mission to bring authentic Uji matcha from Kyoto to Australian consumers. The company was established with a focus on product excellence rather than personality-driven marketing, reflecting traditional Japanese business philosophy.

January 2021

Direct Uji Farm Partnerships Established

Hello Matcha established exclusive partnerships with tea farms in Uji, Kyoto, securing direct access to premium shade-grown matcha leaves. These partnerships enabled the company to source ichibancha (first flush) leaves for their ceremonial grade and implement traditional oishita saibai (shade-growing) methods.

January 2022

Weekly Kyoto Shipping Program Launch

The company implemented weekly shipments from Kyoto, Japan to Australia, ensuring maximum freshness for their matcha products. This logistics achievement demonstrated their commitment to quality over convenience and established them as a premium supplier to cafes across Australia.

January 2023

Carbon-Neutral Delivery Initiative

Hello Matcha launched their carbon-neutral shipping program, reinforcing their commitment to environmental sustainability. This initiative, combined with their support for sustainable farming practices at partner Uji farms, positioned them as an environmentally conscious brand in the Australian matcha market.

Gallery and medias

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Frequent questions

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Discover Ippodo Tea, founded in 1717 by Rihei Watanabe in Kyoto. Over 300 years of traditional Japanese tea craftsmanship and matcha expertise.

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